Privacy Policy

Last Updated: March 8, 2026

1. Introduction

Tenki, Inc. ("Tenki," "we," "our," or "us") is committed to protecting your privacy. A core element of our mission is our commitment to protect your personal information and to be transparent about the data we collect about you, how it is used, and with whom it is shared.

This Privacy Policy ("Policy") describes our practices for collecting, using, maintaining, protecting, and disclosing your information when you access or use our website ("Website"), applications ("Apps"), and cloud services and related offerings, including our AI-powered code review capability (collectively, the "Service").

Please read this Policy carefully. By accessing or using our Services, you agree to this Policy. If you do not agree, your choice is not to use our Services. This Policy may change from time to time — your continued use of the Services after changes are posted constitutes your acceptance of those changes.

2. Information We Collect

We collect only the minimum amount of information needed to provide you with our Services.

A. Information You Provide Directly

  • Name, email address, organization, and billing information when you register or subscribe.
  • Account credentials and authentication data.
  • Any information submitted through support requests or correspondence with us.
  • Feedback or contributions submitted through our Website or third-party platforms (collectively, "User Contributions"). User Contributions are posted and transmitted at your own risk; we cannot control how others interact with content you share.

B. Information Collected Automatically

As you interact with our Services, we and our third-party service providers may automatically collect:

  • Usage data such as pages visited, links clicked, resource consumption, error logs, and interaction statistics.
  • Device and network information such as IP address, browser type, operating system, and device identifiers.
  • Non-identifying information such as demographic data, time zone, and publicly available data.

C. Cookies and Tracking Technologies

Tenki and its partners use cookies and similar technologies to analyze trends, administer the Website, and improve our Services.

  • Cookies: Small data files placed on your device for record-keeping. We use both persistent and session cookies. You may control cookies at the browser level, though disabling them may limit certain features.
  • Web Beacons: Small graphics with unique identifiers used to track engagement and content effectiveness.
  • Embedded Scripts: Code temporarily downloaded onto your device that collects information about your interactions with the Service.

D. Information Received from Third Parties

We may receive information about you from third parties, including:

  • Code hosting platforms (GitHub, etc..): We may collect data necessary to integrate with your account, such as access token, user organization, username, and user role. We do not have access to your credentials for these platforms.
  • Payment processors such as Stripe, which handle payment data on our behalf.

3. How We Use Your Information

We may use the information we collect to:

  1. Provide, maintain, and improve the Service, including creating and managing your account.
  2. Perform AI-powered code reviews, provide actionable suggestions, and enhance your development workflow.
  3. Authenticate users and manage access to the Service.
  4. Process payments and send billing notifications.
  5. Respond to inquiries and provide customer support.
  6. Communicate with you about the Service and promote products, services, and events offered by Tenki.
  7. Tailor content and offers to you, both on and off the Service.
  8. Comply with legal obligations and enforce

4. Legal Bases for Processing

We rely on the following legal bases to process your information:

  • Contractual Necessity: To provide you with the Services and perform our contract with you.
  • Legitimate Interests: To improve and analyze our Service, promote our products, prevent fraudulent transactions, and maintain security.
  • Consent: Where indicated in this Policy. You may withdraw consent at any time by contacting us (see Section 11).

5. Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances.

Service Providers

We do not sell your personal information. We may share your data with third parties only in the following circumstances:

  • Service Providers: We use trusted third-party vendors, such as Stripe (for payment processing) and GitHub (for account integrations), to help us deliver the Service. Additional third-party integrations may be added in the future.
  • Legal Compliance: If required by law, subpoena, or legal process, we may disclose your information to the appropriate authorities.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to another entity.

Service Integrations

To provide the best possible functionality, we integrate with:

  • GitHub for code repository access and management.
  • OpenAI, Anthropic, or similar to power AI code review functionality.

⚠️ Important: Neither Tenki nor Anthropic or OpenAI or similar tools will uses personal information collected as part of the code review process to train, refine, or otherwise influence AI models. Data is used solely to perform code reviews as requested. This representation does not apply to open-source projects.

We may disclose your information if required by law, subpoena, legal process, or governmental request, or to protect the rights, property, and safety of Tenki, our users, or the public.

We may share your information in other ways with your explicit consent.

6. Do Not Track

We do not track users and do not allow third parties to track the personal information of our users on our Website. Some web browsers offer a Do Not Track ("DNT") preference, and we respect this signal.

7. Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. We may retain anonymized or aggregated data indefinitely. The criteria we use to determine retention periods include:

  • The length of time we have an ongoing relationship with you.
  • Legal obligations requiring us to retain records for a set period.
  • Our legal position, including for statutes of limitations, litigation, or regulatory investigations.

Data Storage for Review Improvement

To improve the quality and personalization of code reviews, Tenki stores certain data — primarily vector embeddings — to align future reviews with your preferences. This storage is compliant with SOC2 Type II, GDPR, and HIPAA regulations. You may opt out of data storage at any time by contacting us.

8. Data Security

We implement physical, technical, and organizational measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. We restrict access to personal information to employees who need it to perform their job functions.

We take care in selecting third-party organizations that may handle personal data on our behalf, reviewing their security posture and data protection policies, and binding them by contractual obligations to ensure confidentiality and security.

No system or electronic data transmission is completely secure. Any transmission of personal data is at your own risk, and you are responsible for maintaining the security of your account credentials.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access or request a copy of the personal information we hold about you.
  • Correct or update inaccurate or incomplete data.
  • Delete your personal data, subject to our legal and contractual obligations.
  • Opt out of marketing emails by following the unsubscribe instructions in those communications. Note that we may still send essential transactional communications.

You may exercise these rights by accessing your account settings in the App or contacting us at [email protected].

European Residents (GDPR)

Under the General Data Protection Regulation (GDPR), Tenki may be a data controller for personal information processed directly from European residents. In addition to the rights above, you may object to processing, request restriction of processing, or request data portability. Contact us at [email protected] to exercise these rights.

EU GDPR Representative: In accordance with Article 27 of the GDPR, Tenki has appointed an EU Representative. Contact us at [email protected] for representative details.

California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights, including:

  • The right to know what personal information we have collected and how we have used and disclosed it in the prior 12-month period.
  • The right to request deletion of your personal information.
  • The right to be free from discrimination for exercising your privacy rights.
  • The right to opt out of the sale of your personal information. Tenki does not sell personal information, nor do we share it with third parties for marketing purposes.

To exercise your CCPA rights, contact us at [email protected].

10. International Users

Tenki is based in the United States. Our servers are located in the U.S., and your personal information may be transferred to, stored, and processed in the U.S. or other countries where we operate. If you access the Services from outside the U.S., you consent to this transfer, storage, and processing in accordance with this Policy.

11. Third-Party Websites and Links

Our Services may contain links to third-party websites or platforms. We do not control these platforms and are not responsible for their content, privacy policies, or use of your information. We encourage you to review the privacy policies of any third-party sites you visit.

12. Children's Privacy

The Service is intended for users 13 and older. For some of our enterprise and cloud offerings, the Service is intended only for users 18 and older. We do not knowingly collect personal information from anyone under these applicable age thresholds. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe we have collected information from a child under the applicable age, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be indicated by updating the "Last Updated" date at the top of this Policy. We may also notify you by email at our discretion. Your continued use of the Services after any changes constitutes your acceptance of the updated Policy.

14. Contact Us

A Data Protection Officer has been appointed and can be reached with any questions or concerns regarding this Privacy Policy or your personal data. You may contact us at [email protected].

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